Belong OT information
Policies & Information
This page brings together Belong OT’s key policies and service information in one place. You can find details about privacy, consent, fees, accessibility, safeguarding, complaints and how information is managed.
Using Belong OT services
Information about the terms that apply when using Belong OT services, including fees and appointment changes.
Terms and Conditions
Read the general terms that apply when using Belong OT services.
Read Terms and ConditionsFees and Cancellation Policy
Information about fees, payment, cancellations and changes to appointments.
Read Fees and Cancellation PolicyPrivacy, consent and information
How personal information is collected, used, shared, stored and retained.
Privacy Policy
How Belong OT collects, uses and protects personal information.
Read Privacy PolicyCookie Policy
Information about cookies and related technologies used on the Belong OT website.
Read Cookie PolicyConsent and Information Sharing
How consent and information sharing are approached within Belong OT services.
Read Consent and Information SharingData Retention Policy
How long records and personal information are retained and how they are managed.
Read Data Retention PolicyAccess, feedback and safeguarding
Information about accessibility, making a complaint and Belong OT’s child safeguarding arrangements.
Accessibility Statement
Belong OT’s approach to making the website and service information easier to access and use.
Read Accessibility StatementComplaints Policy
How to raise a concern or make a complaint about Belong OT services.
Read Complaints PolicyChild Safeguarding Statement
Information about Belong OT’s approach to child safeguarding and safe service delivery.
Read Child Safeguarding StatementLooking for something else?
For practical questions about appointments, assessments and getting started, visit the Frequently Asked Questions page. You can also contact Belong OT if you cannot find the information you need.